Returns
It is of course possible that you have ordered the wrong size, or that you have changed your mind
changed. In that case you can return Trickie.
Return conditions:
- You have 30 days after purchasing Trickie to register your return with us.
- You then have 14 days to return your Trickie.
Register a return
To return Trickie, first register the return by sending an email
send to info@trickie.nl . Please include your original order number and the reason for return.
If you make use of our returns policy according to the right of withdrawal, the product will be returned with all accessories supplied and - if reasonably possible - in the original condition and packaging.
Send Trickie back
For returns you can use the same packaging as your Trickie
received. You pay the costs for returning the package yourself
depend on the postal service you use.
Return address
Send the packaging to:
Trickie
Bridge Road 31
2741KT Waddinxveen
The Netherlands
Don't forget to include your original order number in the shipping packaging so that we know it concerns your order.
Purchase amount refunded
If we have received the return in good order, the purchase amount (excluding any shipping costs) will be refunded to your account within 14 days.
Want to exchange for a different size?
If you would like to receive a different size Trickie, you can place a new order via the website www.trickie.nl . We will then send the new size to you within 1-2 working days.
Why do I pay the return costs myself?
CO2 emissions occur for every package that is transported. That means a burden on the environment. We think it is important that people are aware of this and do not just order mail and
return. Encourage return costs by being responsible for return costs yourself
we ask you to think carefully about ordering and returns.
For example, you can prevent a bad purchase by carefully examining the size before purchasing
it suits you.